Chase Bank Notifies Customers of Breach

Backup Tape Reported Missing from Vendor Storage Facility
September 11, 2009 - Linda McGlasson, Managing Editor

Chase Bank has sent out data breach notification letters to an undisclosed number of customers after a computer tape with customers' personal information was reported missing from a third-party vendor's storage facility.

Tom Kelly, spokesperson for New York-based Chase, the commercial/consumer banking arm of financial giant JPMorgan Chase, says the vendor -- which he would not name -- confirmed it received and maintained the tape, and that its offsite facility had been searched thoroughly after the tape disappeared. Kelly would not say if the data on the tape was encrypted, but says its data can be read only with special equipment and software. "We have no evidence to indicate any of the information has been viewed or used inappropriately," Kelly says. (emphasis added because: That's what they all say. It must be a boilerplate all use in case of a breach) (Full text at www.bankinfosecurity.com)

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